Learning Facilitator - Digital Initiatives

Edmonton, Alberta, Canada
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Created: November 23, 2018


This is a full-time temporary position that will end on December 31, 2020.


Are you an engaging facilitator and passionate about peer learning?  Edmonton Public Library has an exciting initiative - the Google IT Support Certificate (GISC) program - that you could be part of! The GISC program is a new collaboration between 4 Canadian libraries and Google Canada aimed at increasing the digital skills of Canadians. Through the program, students will complete an 8 month online course through which they will gain the knowledge, skills and confidence to help start their IT support career.


Over 2 years, using the Peer-to-Peer University learning circle model, the Learning Facilitator will help GISC learners stay engaged and inspired for successful course completion.


Some of the key responsibilities of this position include:

  • Helping recruit program participants.
  • Leading 3 in-person learning facilitation sessions and 1 online session per week. 
  • Trouble shooting Coursera and QuikLab problems encountered by students.
  • Engaging in weekly meetings with their peers at the other 3 participating libraries.
  • Collecting feedback and success stories to further inform program development.


Job Requirements

  • University degree in a related field such as Education, from a recognized post-secondary institution.
  • A minimum of three year of related experience (e.g. adult education or workplace learning).
  • Training in peer-to-peer learning facilitation or a related field is preferred.
  • Experience working with Coursera, Quiklab or other online learning tools is an asset.
  • Work experience in an IT related role is an asset.


What do you need to bring to this position?

  • Exceptional presentation and facilitation skills.
  • A passion for learning and ability to successfully engage others in learning activities.
  • Customer service orientation.
  • Superior verbal and written communication skills including the ability to successfully communicate with differing audiences.
  • Ability to collaborate with stakeholders to identify issues and define solutions.
  • Ability to build and maintain strong working relationships.
  • Strong technology skills (e.g. Working knowledge of computer troubleshooting, hardware, networking, etc)



  • Satisfactory background screenings is required for this position which includes a Criminal Record Check/Police Information Check. 
  • This position consists of varied schedules which include day, evening and weekend shifts. 
  • This position requires some travel in the City of Edmonton.


Hours of Work:

35 hours per week


Pay Band: 

$33.31 to $42.52 per hour*

*Approximately $60,857 to $77,684 per annum based on a 35 hour work week.


This is a new position. The Employer and the Union are currently discussing the classification and working conditions. In the event of a change to the recommended classification level, the resulting rate of wages shall be retroactive to the date of the appointment.


Posting Date: Nov 23, 2018

Closing Date: Dec 2, 2018 11:59:00 PM (DST)


To apply:

For more information about this position and other jobs available at the Edmonton Public Library, please visit https://www.epl.ca/careers-at-epl/ and apply online. Only candidates who are selected for an interview will be contacted.


Published: Tuesday, November 27, 2018 21:12 UTC

Last updated: Tuesday, November 27, 2018 21:12 UTC