Managing Director of Library Technology Services

Cambridge, MA
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Created: August 7, 2018


Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.  We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise.  HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment.  If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!
Reporting to the University Chief Information Officer, the Managing Director is a member of the Harvard University Information Technology (HUIT) senior leadership team and is responsible as a senior partner, advisor and provider of IT services to the Harvard Library (HL).  Follows priorities and direction of Harvard Library leadership and works in partnership with the Associate University Librarian for Digital Strategies and Innovations and the HUIT Managing Director of Academic Technology Services. Serves as a member of the Harvard Library Leadership team.

Harvard Library is a world-class research library, an unparalleled resource for learning and research. Engaging users through curated discovery, digital collections, reimagined physical space, and specialized research support, Harvard Library delivers exceptional experiences to its user communities. The Harvard Library is actively pursuing its digital strategy in order to expand access to digital collections and to encourage new avenues of scholarship, research and learning made possible in the digital age.  LTS provides essential, university-wide library information systems, infrastructure and expertise that enable the Harvard Library to advance this important mission.

Key Responsibilities:
1.    Deliver large-scale, resilient, and user-friendly technologies that support essential library management and patron-facing services.
2.    Under the strategic direction of Harvard Library, provide innovative technologies to enable teaching, learning, and research.
3.    Lead and manage the LTS organization, ensuring staff have the right tools, resources, and training to do their best work.
4.    Foster partnerships with other Harvard and external constituencies in support of Harvard Library mission.

Basic Qualifications: 
•Bachelor’s degree required.
•At least 10 years of demonstrated, progressively responsible leadership experience in academic library, higher education or a related research or information access enterprise (to include 8+ years of managerial experience).

Additional Qualifications: 
Graduate degree such as MLS, MIS, MS/MA or PhD in a relevant subject preferred. The successful candidate will bring a deep knowledge of technology, the IT landscape, challenges and service delivery.  A strong understanding of and commitment to research libraries and their mission, including awareness of knowledge of data curation, digital preservation and digital scholarship developments, is highly desirable.  Applicants should have a demonstrated ability to bring innovative and complex projects to completion in a timely manner.  S/he should have the ability to foresee and articulate the short and long-term ramifications of technology decisions; successful experience in leading and implementing change. S/he should have a demonstrated record of relationship-building, collaboration and excellent communication skills.  S/he Should have the ability to manage an operation within a high degree of complexity in a culture of distributed power and authority.

Additional Information:
• Please note: Harvard University requires pre-employment reference and background screening.
• Harvard University Information Technology is unable to provide work authorization and/or visa sponsorship.
• This position has a 180-day orientation and review period.
Harvard offers an outstanding benefits package including:

Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Join Harvard University Information Technology (HUIT) to assure Harvard’s leadership in IT!

More about HUIT:

Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.


To assure Harvard’s leadership in IT: We strive to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.


• User-focused
• Collaborative
• Innovative
• Open


Last updated: Tuesday, August 7, 2018 15:32 UTC