ILS Manager

Description

Job Posting: ILS Manager, The Public Library of Cincinnati & Hamilton County

The Public Library of Cincinnati & Hamilton County is excited to announce the following vacancy. Please, see the full job posting on our web site under Current Openings<http://www.cincinnatilibrary.org/info/employment.asp> and apply online. The position is responsible for the management of the Integrated Library System and the three staff members on the ILS Team, which includes two Analysts and a System Administrator/Developer. We are currently a self-hosted Sierra and Encore library.

https://bit.ly/2lPxTFh

ILS Manager - Technology Operations
DUTIES:
* Manages the staff and operations that support the Library's Integrated Library System (ILS) and related applications.
* Participates in personnel processes for staff, including, but not limited to hiring, supervision and evaluation of staff performance and identification of staff training needs.
* Leads staff members in providing the highest quality service to all internal and external customers, which include building group morale and cohesiveness, managing group processes and achieving team goals.
* Assists in long-range planning of the ILS that will meet changing and future customer needs.
* Assists with system-wide decision making through consistent information sharing, regular attendance at manager's meetings and service on committees
* Overseas custom reporting solutions developed on the ILS database.
* Collects, analyzes, and presents ILS usage and collection data to assist with system-wide decision-making.
* Maintains system usability and ensures that user problems are investigated thoroughly and solutions are pursued and communicated to staff.
* Supports integration of applications with the ILS, including third-party and Library systems.
* Collaborates with other departments within the Library about issues related to ILS processes and the development of products using ILS data and functionality.
* Ensures integrity, reliability, and security of data within the system, including the management of ILS records in adherence with the Library's records retention policy.
* Coordinates software upgrades and planned system maintenance.
* Work with ILS vendor to manage ILS contracts and invoices.
* Serves on and/or leads project teams.
* Documents and communicates ILS procedures for staff system-wide.
* Supports training on ILS functions and use to staff.
* Participates in in-service training, attends meetings, workshops and conferences, reads professional literature to maintain awareness of developments in the field of library systems and resource management and discovery.
* Represents the Library by working with local and statewide ILS professionals.
* Assists with special projects as needed.
* Provides oversight of on-site or hosted ILS servers and maintains knowledge about their maintenance and upkeep.
QUALIFICATIONS:
* Minimum of three years of increasingly responsible professional experience.
* Minimum of three years of supervisory experience, preferably at the manager level.
* Knowledge of library data, including bibliographic record structures and core library operations, such as circulation, cataloging, and discovery.
* Strong analytical and troubleshooting skills with the capacity to understand and interpret data.
* Independent judgment in order to set priorities and work independently.
* Interpersonal skills to deal effectively with staff.
* Effective verbal and written communication skills.
* Concentrates on a task despite frequent interruptions.
* Ability to think analytically and develop new or revised procedures and workflow.
* Must have keyboarding skills and the ability to read print and on-screen information.
* Ability to effectively use word processing, spreadsheet, and e-mail applications.
* Manual dexterity necessary to efficiently operate office equipment including, but not limited to, computer, calculator, and copier.
* Customer service focus.
PREFERRED QUALIFICATIONS:
* Considerable experience using an Integrated Library System, specifically Innovative Interfaces' Sierra
* Experience using statistical software applications and visualization tools, such as Excel, R, Tableau, and SPSS to produce meaningful insight about data.
* Knowledge of computer systems and networks as related to the use of software applications.
JOB LOCATION:
Cincinnati, OH, United States

POSITION:
Full-time

EDUCATION:
Bachelor's Degree in Information Systems or Computer Science or an equivalent combination of education and experience. Master's degree in Library & Information Science preferred.

HOURS:
Normal business hours and some evenings and weekends

SALARY:
Grade 12: $74,484.80 - $113,214.40 annually

Our web site: http://www.cincinnatilibrary.org/