User Experience Resident Librarian

Chicago, IL
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Created: June 28, 2018


The University of Chicago Library is seeking applications for a User Experience Resident Librarian to ensure that the design of websites and online services are accessible, easy to use, and meet the needs of a diverse population of users. This is a one-year appointment with the possibility of renewal.

Reporting to the Web Program Director, the User Experience Resident Librarian will develop and coordinate the User Experience (UX) Program for the Library's websites and discovery systems, and bring knowledge of user research methods, current approaches to web design, and an understanding of users in the context of higher education. This position will work closely with the Library's web and application developers and other Library staff.

The User Experience Resident Librarian is responsible for UX testing/design for a wide variety of systems and including the Library's public website and intranet, the Library Catalog, vended systems such as ArticlesPlus and SFX, web exhibits and digital collections platforms, and the institutional repository. The position ensures that Library websites and systems are designed with a user-centered perspective that make invisible the number and variety of underlying platforms a user may need to traverse.

The position manages UX testing and related activities in the Library. The position designs user needs/usability studies and secures necessary approvals. He/she co-ordinates testing sessions, including interviews, focus groups and functional testing, and oversees transcription and coding of testing data, and undertake analysis and reporting of results.
The position provides outreach regarding UX activities, including training staff in user experience testing methods and standards, and presenting findings and recommendations to a broad audience. The position will also conduct ongoing research to identify new design trends and UX strategies.

The position contributes to open-source Library projects as a product owner, working with subject matter experts within and external to the Library to develop feature specifications, user stories that clearly detail functional requirements, as well as coordinating development with developer team and other product owners and managing product area backlogs.

The successful candidate must have a completed graduate degree from an ALA-accredited school of library or information science OR a relevant advanced degree; experience with UX/usability testing methods in an academic library, which may include task-based usability testing, card sorting, A/B testing, paper prototyping, personas, or heuristic analysis; experience with testing and prototyping tools, such as screen capture software; and familiarity with Google Analytics or other tools for analysis of web statistics; and experience as a product owner within an open-source project.

The search committee will evaluate the candidate's knowledge of current and emerging web design practices and standards, including HTML and CSS, web design conventions, and accessibility and responsive design standards; and familiarity with web authoring tools, including content management systems. Candidates will also be evaluated on their organizational skills, ability to itemize tasks, plan and devise timelines, and assign roles to team members, and their oral and written communication skills.

Review of applications will begin July 26, 2018. Screening of applications will continue until the position is filled or the search is closed.

Salary and Benefits:
Appointment salary based on qualifications and experience. Benefits include retirement plan, insurance, and paid time off.


The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law.

For additional information please see the University's Notice of Nondiscrimination at

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-0287 or email with their request.

How to apply


Contact David Borycz, Library HR, with questions.

To Apply:
Submit cover letter, curriculum vitae, and reference contact information. Applications must be submitted to, Requisition #03568 or via Quicklink:

Web analytics Product management Open source Web design User Experience


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Published: Thursday, June 28, 2018 18:57 UTC

Last updated: Thursday, June 28, 2018 18:57 UTC