Library Reporting and Assessment Analyst

Waterloo, ON, Canada
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Created: June 27, 2018


The University of Waterloo Library seeks a creative and collegial data analyst for contract position of Library Reporting and Assessment Analyst. Reporting to the Head, Digital Initiatives and working with colleagues across the Library, campus and the Tri-University Group of Libraries (TUG), the incumbent will support and develop business intelligence solutions for a wide range of library activities by analyzing the needs of stakeholders, and leading and supporting the development of relational and dimensional models and reports. In this role, the incumbent works closely with TUG Analytics Group, Waterloo and TUG Library managers, Information Systems & Technology (IST), and campus BI experts, as well as the other analysts across campus.

The successful candidate will be responsible for:

  • Manages various relationships between the Library, TUG, IST and other University departments to ensure quality data, establish appropriate data warehouse rules and provide analytical solutions
  • Serves as the Library’s technical lead for business intelligence operations, and works with staff in IST to model new and revised reports, update data modelling and extracts from key library applications
  • Serves as a key member of the TUG Analytics group providing expertise in the use and application of business intelligence software to analyze and respond to statistical and reporting needs
  • Supports Library departments’ efforts in quality assurance work by providing consulting and report development support for new data projects
  • Ensures that data required for internal and external reporting is collected and maintained, and that it is consistent and reliable
  • Supports operational assessment-based decision making to Library Executive, Library Managers, TUG and campus partners
  • Monitors new developments in reports creation and delivery, analyses their potential for library applications, recommends appropriate development directions for the Library and TUG, and coordinates the design and implementation of related services
  • Participates as a member of the Digital Initiatives team to ensure essential system functionality during times of vacation or illness

For a full job description see: Library Reporting and Assessment Analyst (PDF)


  • Bachelor degree in statistics, mathematics, computer science, or related discipline
  • Demonstrated experience with business intelligence software, including data modelling, report design and data management.
  • Demonstrated experience working with stakeholders to conduct data asset and gap analysis for reporting needs, with ability to propose strategies to bridge gaps
  • Strong methodological foundation in quantitative statistics gathering and analysis
  • Demonstrated ability to independently, as well as collaboratively, plan, coordinate, and implement effective BI projects, including managing multiple and simultaneous projects across a wide range of departments and for varying audiences
  • Excellent communication and interpersonal skills, both oral and written
  • A strong commitment to high quality service
  • Ability to work effectively and efficiently without direct supervision
  • Intermediate skills in SQL
  • Advanced Excel


  • Experience with IBM Cognos
  • Demonstrated experience with database development and related computer applications
  • Experience with report dash boarding design, data visualization, usability and best practices
  • Project management experience with complex requirements and tight timelines, involving many stakeholders


The salary for this position will be commensurate with experience and qualifications within the USG 9 salary level depending on experience and qualifications. Please refer to UWaterloo pay scales (PDF)

To apply:

To apply go to external opportunities at Careers at Waterloo.

Deadline for applications: for assured consideration, applications should be received by July 18, 2018.

Employment equity: The University respects, appreciates and encourages diversity. We invite applications from all interested applicants. Citizens and Permanent Residents of Canada will be given priority.

How to apply


Alison Hitchens
Associate University Librarian,
Collections, Technology, Scholary Communication
University of Waterloo Library
519-888-4567 x45980

Business intelligence Business Analysis Data Analyst SQL reporting Assessment


Submitted by: ahitchens

Published: Wednesday, June 27, 2018 17:03 UTC