Director, Information Technology Services

Durham, NC
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Created: March 14, 2018


Duke University Libraries is recruiting for a Director, Information Technology Services who is an experienced manager and mentor focused on the success and growth of departmental and section managers, and an effective team builder, motivating collaboration and cooperation to achieve the strategic goals of the Libraries and the University.


This newly created position manages the Information Technology Services departments and provides leadership for the assessment, procurement, deployment, management, and enhancement of information technology activities and daily operations in the Duke University Libraries (DUL).  Reporting to the Associate University Librarian for Digital Strategies and Technology (DST), the Director is responsible for the implementation of innovative information technology services that support the scholarship of faculty and students as well as the work of library staff.  The Director will be influential in the leadership and planning of FOLIO, a major implementation project anticipated for 2020. This individual will directly supervise three department heads; oversee departments with a total of approximately 24 employees, including the opportunity to hire new staff related to the FOLIO program. The Director is a member of the DST Leadership Team and serves as Acting AUL in the AUL’s absence.


Competitive candidates will have seven or more years of progressively responsible experience supporting information technology, including project management and management over a technical support organization.  We expect candidates to have a strong record of supervisory effectiveness that reflects mentorship and the professional development of direct reports. We expect competitive candidates to possess a thorough understanding of current information technologies and a knowledge of widely-used and emerging hardware, software, applications, resources, and techniques in an academic environment.  Competitive candidates should also be able to demonstrate an ability to initiate, manage, and complete technology projects, including experience in managing operating and project budgets over multiple years.


Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. We believe that when we understand, celebrate, and tap into our uniqueness to creatively solve problems and address shared goals, our possibilities are limitless. Duke University Libraries value diversity of thought, perspective, experience, and background and are actively committed to a culture of inclusion and respect.


Duke offers a comprehensive benefit package, which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at:


For a full job description please see To apply, an electronic resume, cover letter, and list of 3 references should be submitted at - refer to Requisition # 401390640. Review of applications will begin immediately and will continue until the position is filled.

Last updated: Thursday, March 15, 2018 20:47 UTC