Library Solutions Analyst (Information Analyst II)

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Created: October 13, 2016


TITLE: Information Analyst II
FUNCTIONAL JOB TITLE: Library Solutions Analyst
SUPERVISOR: Director, Information Discovery Team
TIME STATUS: Full-time


The Library Solutions Analyst is responsible for guiding the RCL in the successful adoption of sustainable information technology solutions to improve organizational effectiveness. Based in the Information Discovery Team, the Library Solutions Analyst will use a project management framework to design and implement specific technical/computer related aspects of solutions to improve staff workflows, including but not limited to digital document management and tools to support RCL’s teaching and learning activities and online scholarly resources (LibGuides, LibCal, AIMS, Omeka, Islandora, etc.). This staff member works closely with the stakeholders to ensure cost effective technology solutions meet the needs of staff, and that solutions are aligned with RCL strategic priorities.


20% - Platform Support
Provides support for library solutions by acting as functional expert for library platforms
Liaises with vendors to gather information, communicate requirements and changes, and benchmark as appropriate
Identifies, tracks, and resolves project risks
Analyzes, assesses, and improves library platforms and workflows
Manages communication with project teams, vendors, and key stakeholders

20% - Requirements Gathering
Independently gathers requirements for new IT projects, programs, or services
Liaises with stakeholders to analyze needs for new and enhanced functionality
Develops use cases to drive technology initiatives
Translates business and technical information into clear, actionable requirements

20% - Systems Analysis
Facilitates analysis, assessment, and design of IT projects and platforms with a high degree of independence
Identifies and resolves issues across workflows and platforms to increase performance
Consults with RCL units to collaboratively develop best practices for technology use and platform workflows
Produces reports and recommendations on current and future solutions

15% - Staff Training and Development
Leads training initiatives when necessary to improve organizational effectiveness
Develops documentation, self-service, and online training modules
Works closely with Library IT Services to support solutions for teaching and learning

15% - Technology Solution Design
Assists in planning, design, and implementation of technology solutions
Develops strategies, best practices, and training documentation for staff use
Advises leadership and major stakeholders on policies and procedures in development and implementation of technology solutions

10% - Professional Development and Service
Maintains high-level of knowledge of technology solutions in an academic library
Participates in RCL committees and meetings required by supervisor
Serves on library and university committees, as assigned
Other duties as assigned


Exercised: None


Desktop and laptop computers, handheld computers


Required: Bachelor’s degree, preferably in computer science or related field; one to two years of IT experience. Experience designing solutions that improve workflow efficiency and organizational effectiveness. Must have excellent organizational skills and work well in a team environment. The candidate must be an excellent problem solver, have a willingness to work flexible hours and be committed to excellent customer service. Strong verbal, presentation and written communication skills are required

Preferred: Master’s degree in Information Technology or related field. Experience working with academic library staff on technology solutions that support the teaching, learning, and research activities of students and scholars.

The University and the Library
The University of Rochester Libraries belongs to the Association of Research Libraries and has collections of more than three million volumes and more than 44,000 active serial titles. The River Campus Libraries, the largest of three library systems at the University of Rochester, is in the process of implementing the fourth year of a five-year transformational strategic plan. This provides a unique opportunity for incumbents to implement the strategies to achieve the Libraries vision of becoming a collaborative hub of innovation in support of the Schools we support. For more information on the University and the Libraries, please consult our website:

The University of Rochester is the sixth largest private employer in New York State and one of the nation's leading private universities with just over 5,600 undergraduate and over 4,600 full and part-time graduate students on the River Campus. Located in Rochester, New York, the University gives students exceptional opportunities for interdisciplinary study and close collaboration with faculty through its unique cluster-based curriculum.

Among the 100 largest metropolitan regions in the country, Greater Rochester has earned a reputation as one of the most livable communities in the nation. Located on the southern shore of Lake Ontario and gateway to the scenic Finger Lakes, Rochester offers its 1.1 million residents the amenities of a metropolitan area with a quality of life not available in many urban regions.
Rochester is recognized as one of the most affordable housing markets in the country. Several high schools in the metropolitan area have been consistently listed by Newsweek as among the best in the country. The metropolitan area boasts 20,000 acres of parkland and offers year-round recreational opportunities for those who like to be outdoors in all seasons. In addition to hosting past PGA and Ryder cup tournaments and the LPGA tour, Rochester is also home to top-level minor league baseball, hockey, soccer, and lacrosse teams.

For more information about living in Rochester, see Rochester Made for Living

Salary and Benefits:
Rank and competitive salary are commensurate with education and experience. The University of Rochester offers comprehensive benefits; choice of retirement programs including TIAA. Paid vacation and seven calendar holiday as well as tuition benefits.


Reference ID: 197781

Applications will be accepted immediately and until the position is filled. Please send a letter of application, resume, and the names, address and phone numbers of three references to:

Kelley Kitrinos, Human Resources Manager
Rush Rhees Library, Box 270055
University of Rochester
Rochester, NY 14627
E-mail address:

EOE Minorities / Females / Protected Veterans / Disabled

How to apply


Adam Traub MLS
Director, Information Discovery Team
River Campus Libraries | University of Rochester
p: 585-273-4598


Published: Saturday, March 18, 2017 14:58 UTC

Last updated: Saturday, March 18, 2017 14:58 UTC