Library: Programmer Analyst II

Vancouver, BC
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Created: December 14, 2016


*Job ID*: 25057
*Location*: Vancouver - Point Grey Campus
*Employment* *Group*: Management&Professional (AAPS)
*Job Category*: Information Systems & Tech
*Classification Title*: Info.Sytems&Technlgy, Level D
*Business Title*: Programmer Analyst II
*VP/Faculty*: VP Academic & Provost
*Department*: UBC IT - Library
*Salary Range*: $77,914.00 (minimum) - $97,392.00 (midpoint) - $121,741.00
*Full/Part Time*: Full-Time
*Ongoing*: Yes
*Desired Start Date*: 2016/11/28
*Funding Type*: Budget Funded

* Job Summary*
The Programmer Analyst II designs computer application solutions for
existing complex or campus-wide computer systems requirements.

The Programmer Analyst II will play an important role in all aspects of the
development of strategic Library Systems applications. These applications
include solutions for online library reserves, electronic and digital
resources, ILS, authentication systems, web infrastructure and interface

* Organizational Status*
Reports to the Sr. Manager Library, UBC IT. Generally works under the daily
direction of a Team Lead.

Interacts directly with other University technology professionals and with
faculty, students and Library staff. Work may also be directed and reviewed
by a Senior Programmer Analyst or Project Manager for a specific project.

The position will work with more senior Programmer Analysts, Build
Engineers, Business Analysts and Quality Assurance staff in ensuring the
highest quality of the software promoted into our UBC production
Work Performed
* Specific Duties:*

- Works with the Architects and Senior Programmer Analysts to provide input
into both the Application and Technical architecture as they relate to the
Library Information System
-Using a variety of vendor-supplied, in-house and other systems development
tools, develops, implements, and provides support for automated library
applications, such as
- Digital Library systems
- Integrated Library system
- Federated Search Engines
- Content Management systems
- Metadata Repository systems
- Semantic Web applications
- Participates in design and code reviews for other Programmer Analysts to
ensure efficiency and adherence to development standards.
- Works with other developers, UX Architects/Designers and DBAs on the
various design elements associated with software development. Ensures that
designs developed by the incumbent are incorporated into Technical
Specifications as required, and that these specifications are updated as
changes occur.
- Builds and maintains good working relationships and collaborates with
others to achieve client objectives
- Provides input into decisions within established guidelines regarding the
application of computing devices or programs to meet set requirements or
makes decisions regarding solutions to defined problems.

*Core Duties:*

- Designs, develops and programs custom software, defines detailed
application specifications, standards, and
diagrams and develops coding logic flowcharts.
- Develops overall systems design, researches and evaluates vendor supplied
applications, provides customize or develop recommendations, and implements
- Analyzes and reviews existing or proposed system features and
integration, security, scalability and performance requirements with
clients, business analysts, and team members.
- Manages small to medium sized projects and related budgets.
- Packages in house developed applications for production or integrates
vendor supplied applications.
- Provides technical expertise, training, and consultation to other staff.
- Develops or modifies software application design and specific modules.
- Conducts testing of new or customized application modules to ensure
application meets specifications.
- Documents functions and changes to new or modified modules, tests
activities/results, error handling and backup/recovery procedures.
- Provides ongoing maintenance and operational support for applications.
- Supports software development lifecycle and applies and follows
appropriate programming/development methodologies and best practices.
- Maintains appropriate professional designations and up-to-date knowledge
of current information technology techniques and tools.
- Performs other related duties as required.

* Supervision Received*
Works with considerable latitude and with regard to methods and procedures.
Work is reviewed in terms of achievement of broad objectives and goals.

Reports to the Sr. Manager Library. Generally works under the daily
direction of a Team Lead.

The incumbent may report to the Project Manager for specific project based
activities and tasks, and may work under the direction of a Senior
Programmer Analyst for specific project tasks.

* Supervision Given*
May provide guidance, coaching and technical leadership to, and provide
feedback on performance of less experienced Programmer Analysts.

In a project leader role, the Programmer Analyst II may direct and
supervises work of other Programmer Analysts, Business Analysts, QAs, users
and other staff assigned to projects.

May provide input/recommendations into the hiring and evaluation of staff.

* Consequence of Error/Judgement*
The position takes an active, participatory role in ensuring the
reliability and high availability of UBC mission critical 7x24 systems
including application monitoring, tier 2 support, problem analysis and
resolution, and ensuring services meet or exceed customer service levels at
all times.

Errors in judgment, poor planning, or failure to act decisively could have
a detrimental effect on these systems. Unreliable systems and code errors
that disrupt the operations of these system, or failure to meet contractual
obligations for performance and availability will damage the reputation of
UBC Library and UBC-IT. This could adversely impact the University
community, including the large majority of students, faculty and staff, and
could cost hundreds of thousands of dollars in lost productivity, funding
and revenue.

Undergraduate degree in a relevant discipline. Undergraduate degree in
Computer Science preferred.

Demonstrated ongoing career development through active and self-motivated
professional development. A minimum of 5 years of experience, in-depth
knowledge of applications and the business requirements supporting them or
the equivalent combination of education and experience. Knowledge of
Student Information Systems is an asset.

Experience using PHP, Drupal and/or Wordpress development
tools/environments; .net, C Sharp development tools/environment; and MS SQL
Server and/or MySQL is an asset.

Strong knowledge and practical experience using many of the following; core
Object Oriented Analysis and Design concepts, design techniques and
patterns, UML, XML, Struts and Spring frameworks, Hibernate and ORM
concepts, configuration management concepts and tools (e.g. build
management, code repositories, version control), preferably Perforce, SVN,
Ant and Maven.

Experience with the development, operation and maintenance of major online
applications. Experience in libraries and/or automated library systems is
desirable. In depth knowledge of applications and business requirements
supporting them. Experience and knowledge of Web programming (e.g., Ruby,
Perl, PHP, Javascript), XML/XSL and other Internet/Web standards,
authentication methods and systems (LDAP, Shibboleth, or UBC CWL), current
operating systems (Unix including SOLARIS, LINUX, Windows), database
management systems (Oracle, mySQL), and related utility programs.

Experience designing, developing and implementing Web Services. An
understanding of Service Oriented Architecture (SOA) using SOAP would be

Ability to adapt to changing priorities, manage multiple tasks and meet
Ability to keep current with developments and trends in information
Familiarity with designing and developing applications for mobile devices
is an asset.

Collaboration - Actively solicits ideas and opinions from others to
efficiently and effectively accomplish specific objectives targeted at
defined business outcomes. Openly encourages other team members to voice
their ideas and concerns. Shows respect for differences and diversity, and
disagrees without personalizing issues. Utilizes strengths of team members
to achieve optimal performance.

Communication for Results - Conducts discussions with and writes memoranda
to all levels of colleagues and peer groups in ways that support
troubleshooting and problem solving. Seeks and shares relevant information,
opinions, and judgments. Handles conflict empathetically. Explains the
context of interrelated situations, asks probing questions, and solicits
multiple sources of advice prior to taking action when appropriate.

Problem Solving - Applies problem-solving methodologies and tools to
diagnose and solve operational and interpersonal problems. Determines the
potential causes of the problem and devises testing methodologies for
validation. Shows empathy and objectivity toward individuals involved in
the issue. Analyzes multiple alternatives, risks, and benefits for a range
of potential solutions. Recommends resource requirements and collaborates
with impacted stakeholders.

Accountability - Sets objectives that meet organizational needs. Provides
recommendations to individuals and teams on ways to improve performance and
meet defined objectives. Monitors and provides feedback on individual and
team performance against defined standards.

Business Process Knowledge - Maps full business processes and designs
operational process flow. Facilitates group input and drafts proposals for
process improvements. Identifies resource implications. Implements process
improvement recommendations within the context of overall business

Information Systems Knowledge - Resolves escalated problems of technical
support. Identifies root causes. Sets up and integrates new and enhanced
information systems. Identifies customer needs and determines the
appropriate approach to apply and ensure resolution. Solicits the input of
appropriate technical experts and managers as required.
UBC hires on the basis of merit and is strongly committed to equity and
diversity within its community. We especially welcome applications from
visible minority group members, women, Aboriginal persons, persons with
disabilities, persons of minority sexual orientations and gender
identities, and others with the skills and knowledge to productively engage
with diverse communities. All qualified candidates are encouraged to
apply; however Canadians and permanent residents will be given priority.


Published: Saturday, March 18, 2017 15:41 UTC

Last updated: Saturday, March 18, 2017 15:41 UTC