Reference and Instruction Librarian

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Created: August 1, 2016


The Shapiro Library at Southern New Hampshire University seeks an engaged, service-oriented Reference and Instruction Librarian who welcomes the opportunity to offer services that meet the learning needs of SNHU students, faculty, and staff. The position will collaborate with Library Faculty and Staff in the pursuit of promoting and supporting student success throughout the University divisions of University College, College of Online and Continuing Education, and College for America.

Under the guidance of the Head of Reference, the Librarian works as a member of a collaborative staff providing prompt, courteous, and supportive reference service to all library users seeking information in person, by phone, or via electronic means such as email or chat. The position will be scheduled by the Head of Reference for approximately twenty hours a week on the desk, including one weekend day. Under the guidance of the Information Literacy and Assessment Librarian, the Librarian delivers assigned information literacy instruction for University programs. This librarian will help strengthen an innovative instruction program to best serve a diverse student population.

Essential duties and responsibilities of this position include the following:

Staffs the reference desk and provides service to all SNHU community members

Conducts thorough reference interviews to determine users' questions and extent of information needed

Teaches library instruction sessions and consults with faculty and the Information Literacy & Assessment Librarian to develop appropriate information literacy content

Instructs library users on use of print and electronic resources

Assists users in developing research strategies to locate, evaluate, and use resources in an effective and ethical manner

Assists users with general information on citation styles, technology and University information

Assists with basic troubleshooting of access issues and/or refers to appropriate person or department

Works with scheduled individual students via phone and/or videoconference as assigned

Participates in Library, University, and outside professional committees, conferences and other scholarly and developmental opportunities

Liaisons with specific University unit as assigned

Other duties as assigned

Minimum Qualifications:

Master's degree in Library Science from an ALA-accredited program

One to three years of academic library experience

Recent reference experience

Recent academic library instruction experience or relevant internship or coursework

Experience utilizing ACRL Standards and Frameworks in library instruction

Experience creating asynchronous learning objects including research guides (LibGuides), tutorials or videos

Preferred Qualifications:

Experience working with distance education students

Degree or minor in Education or similar background

Experience teaching credit-bearing coursework

High level of comfort with technology

Work Hours:

Tuesday-Friday University hours of 8:00am to 4:30pm. Required Saturdays 9:30am to 6:00pm.

A background check is required for employment. Please submit a cover letter, in addition to your resume, with your application


Published: Monday, August 1, 2016 17:25 UTC

Last updated: Tuesday, February 28, 2017 23:40 UTC