Head of Application & Digital Services

Description

East Carolina University’s Joyner Library is seeking to fill the position of Head of the Application & Digital Services (ADS) department. The ADS team has a track record of implementing open source solutions and developing custom applications. This team works closely with personnel across ECU Libraries to develop, manage, and support large-scale applications, such as the Digital Collections repository, the ScholarShip Institutional Repository, and the Blacklight library catalog discovery layer. The successful candidate will provide leadership and vision for the ADS department and ensure departmental goals are met.

The Head’s primary roles will be as a project manager for new and existing development projects and manager of the staff in the department (currently 6 people). Knowledge of and ability to institute and communicate a development process to analyze, design, develop, implement, and evaluate each project will be critical. Key skills in the position will be effective communication and decision making, as well as the ability to work with stakeholders to maintain and improve tools and interfaces.

Additionally, this person will collaborate with colleagues to establish and manage metrics for measuring, analyzing, and optimizing user satisfaction. An important role for the Head of ADS will be to monitor trends in web design/development within the library environment and plan strategically to implement innovative changes for the Libraries. Also important is the responsibility of setting priorities, ensuring professional growth of the members of the department, and managing department activities to assure the best use of time and resources to meet project-defined objectives and deliverables.

Required:

• A master’s degree in library/ information science or an alternative relevant degree, such as a master’s in computer science, management information systems, technology systems, or network technology
• Demonstrated leadership ability
• Success at developing and communicating a vision using existing data for long range planning
• Knowledge of project management methodologies, principles and practices
• Managerial/supervisory experience, preferably of technical staff
• Recent project management experience
• Ability to prioritize competing demands in a fast-paced environment
• Demonstrated ability to manage multiple projects of different sizes simultaneously and deliver successful products/solutions
• Client-facing experience
• Excellent oral and written communication skills
• Knowledge of trends in application development and web design

Preferred:

• At least two years’ work experience in an academic library, archives, or museum IT department.
• Experience with open-source software, such as Dspace or Blacklight