Manager of Technology and Innovation (San Mateo County Library, California)

Description

The San Mateo County Library (SMCL) is currently looking for a Manager of Technology and Innovation to join our team and move SMCL forward as a leader in visioning and creating the next generation public library. 

Reporting to the Director of Library Services, the Manager of Technology and Innovation serves as the top executive within the organization responsible for technology and innovation. As a member of SMCL’s Administrative Team, the Manager of Technology and Innovation will actively participate and collaborate with senior leadership to evaluate trends in technology and consider library applications, service models, partnerships and opportunities that support organizational mission and priorities
San Mateo County Library is a Joint Powers Authority that comprises the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of San Mateo County. SMCL provides innovative, dynamic services that connect our diverse community with opportunities for individual growth and enrichment.  Named a four star library for six consecutive years by Library Journal, the San Mateo County Library was ranked 12th nationwide and 2nd in California among public libraries with similar budgets.

Applications are encouraged from energetic, organized individuals interested in collaboration, teamwork and innovation. This is a full-time, limited term management position based at SMCL’s San Mateo headquarters.

Key Responsibilities:

• Lead and direct the Library’s overall technology vision to ensure SMCL is positioned to be at the forefront of new technology developments
• Manage system-wide teams and projects to launch technology and innovation pilots that foster a culture of continuous improvement and risk-taking
• Develop a collaborative environment working with the IT team to develop, implement and maintain policies, procedures and training plans
• Keep pace with the changing needs and requirements of our communities, identifying emerging needs for new library services and setting goals and priorities accordingly
• Conduct complex research projects, evaluate alternatives, make sound recommendations and prepare effective technical staff reports
• Create partnerships and interact with vendor and contractors to secure technology products and services.  Work closely with key stakeholders to position SMCL to take advantage of emerging technology
• Oversee division budget and manage consultants, contractors and/or vendors providing technology related service

This limited term position has a salary range of $119,496.00 - $149,364.80 annually and a benefits package summarized at http://hr.smcgov.org/employee-benefits.  The position includes a portable 401A retirement plan and is not eligible for a defined benefit County pension.

Qualifications:
Knowledge, Skills and Abilities:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation
• Understanding of emerging technologies in the marketplace and their relevance for library services
• Expertise with assessing, implementing and evaluating technologies and anticipating IT trends as they apply to library services
• Strong web technologies, digital services and experience with scaling organizational infrastructure to support an increasing volume of content and customers, new product offerings, and delivery methods
• Demonstrated leader in project management; ability to organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; ability to organize work, set priorities, and meet critical time deadlines
• Ability to adapt in fast-changing environments, willingness to take risks and consider new and untested approaches
• Experience leading and managing change and an effective supervisor who will mentor and develop staff
• Excited about the prospect of growing and learning in a changing environment
• Ability to articulate ideas to both technical and non-technical audiences
• Exceptional written and oral communication skills in English, including experience in public speaking
• Strong strategic planning, analytic and research skills
• Excellent interpersonal and creative problem-solving skills
• Ability to work as a team member
• Imagination, curiosity and sense of humor

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. 

• A typical way of gaining the knowledge and skills is equivalent to a Bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, business administration, or closely related field and five (5) years of increasingly responsible experience related to managing automated systems, application projects and IT staff.