Digital Studio Technology Specialist

Description

The Digital Studio is NYU's gateway to digital services supporting scholarship and teaching. The Digital Studio Technology Specialist will manage the Digital Studio facility, provide client service, technical knowledge, technical development, and communications expertise in support of state-of-the-art computer technology used by faculty and researchers for teaching and research. Advise and consult with faculty and researchers in the design, development, and implementation of information technology services for teaching and research. Develop and deliver training programs including conducting seminars, training sessions, and workshops. Help support scholarly computing, in particular digital humanities, in collaboration with Digital Scholarship Services and Data Services.

Key Responsibilities:

The Digital Studio’s mission is to provide a friendly, non-intimidating, and human-centered service connecting the NYU community to the resources they need for research and teaching. The Digital Studio Technology Specialist will:

• Provide client service in the Digital Studio, working directly with clients (in-person, email, phone, etc.).
• Develop a technology environment conducive to effective client work by evaluating user needs, and planning and implementing systems to meet those needs: research and make recommendations for the purchase of hardware and software; think creatively about the configuration of workstations, work spaces, workflows, etc.; troubleshoot soft/hardware; contact and negotiate with vendors regarding hardware and software purchases; supervise installation of hardware, software, and peripherals
• Supervise Digital Studio support staff including hiring, training, and evaluating performance. Identify and prioritize staff assignments to ensure deadlines are met and review work for accuracy.
• Work closely with faculty, scholars, and other Libraries and ITS staff to: evaluate current technology used by faculty and scholars; ascertain the academic technology needs of the university; and develop and support standardized, core technology and person-to-person services for teaching and research.
• Advise and educate faculty and scholars in the availability of information technology resources for teaching and research across Libraries, Information Technology Services, and NYU.
• Develop and deliver training programs including conducting seminars, training sessions, and workshops. Identify, analyze, and evaluate training needs. Arrange for instructors, facilities and materials, as required. Consult with faculty, researchers, and ITS staff on training interests and opportunities.
• Research and test future information technologies for teaching and research

Qualifications Required:

• Bachelor's degree and 3 years relevant experience or an equivalent combination.
• Must include: good interpersonal and communication skills; client service experience and orientation; experience supporting information technology and training; interest in and a strong desire to learn about new information technologies; willingness to undertake responsibility.
• Experience in one of the following areas: Digital audio/video encoding/streaming, imaging, website design, instructional design.

Note: the Digital Studio is a growing service and open hours will be expanding. The successful applicant will be willing to work possible evening and weekend hours.

Preferred:

Master's degree and experience in an academic environment, preferably in Libraries and/or IT.

Application and resume must include a cover letter that reflects how your experience fits the position description.

New York University Libraries: Libraries at New York University serve the schools 40,000 students and faculty and contain more than 5 million volumes. The Libraries supports NYUs vision to become the first true Global Network University by collaborating and providing services to our global academic centers and portal campuses in Abu Dhabi and Shanghai.   New York University Libraries is a member of the Association of Research Libraries, the OCLC Research Library Partnership, and the HathiTrust. The Libraries participates in a variety of consortia and collaborates closely with Columbia University Libraries and the New York Public Library through the Manhattan Research Library Consortium. For the NYU Libraries Mission and Strategic Plan go to http://library.nyu.edu/about/Strategic_Plan.pdf

To Apply: Interested candidates are requested to submit a letter of application that specifically states how background and experiences are relevant to the position responsibilities and qualifications; current resume; and the names, addresses, and telephone numbers of three references.

Please apply through NYU's application management system. Please click on the following link or copy and paste it onto your browser.

http://www.nyucareers.com/applicants/Central?quickFind=59906

We accept online applications only.  NYU offers a generous benefit package including 22 days of vacation annually.

NYU is an Equal Opportunity/Affirmative Action Employer.