DescriptionUnder the general supervision of the IT Director, the incumbent is responsible for the administration of the Staff and Public Computing Networks, Servers, and Desktops at the Martin Luther King, Jr., Memorial Library and the Neighborhood Library facilities dispersed throughout the city. Provides leadership in guiding and coordinating the implementation of IT initiatives and conducts post-implementation evaluations of existing IT infrastructure to determine the cost, performance, adequacy and problems; assists functional units with the development of maintenance plans; assists branch librarians and division managers in analyzing workflow and problems, defining plans, establishing requirements, identifying options, defining solutions and making procurement recommendations; troubleshoots hardware and software configuration problems; analyzes the impact of proposed automation on other library functions and end-user information gathering; provides formal and informal training of staff in concert with branch and division heads; when scheduled, serves on the Library’s Help Desk and acts as primary Help Desk expert regarding microcomputers and microcomputer networks as used by library customers and staff; collaborates with library teams that address public computing issues. Performs other job-related duties as assigned.
Applicants must possess a minimum of three to five (3-5) years of experience in the implementation of microcomputer hardware and software and related peripherals, hands-on skills, management of operating systems and application programs and direct involvement with users. To be creditable, at least three (3) years must have been specialized in Microsoft Windows Client and Server operating systems, Active Directory, Group Policy, TCP/IP, as well as Cisco Networks and Security. Applicants must have the ability to communicate effectively, both orally and in writing.
How to apply
Published: Wednesday, February 25, 2015 11:14 UTC
Last updated: Tuesday, February 28, 2017 23:42 UTC