Repository Community Manager

Description

The Repository Community manager serves as the primary liaison to current and potential adopters of the system; contributes to the overall product strategy including the development of sustainability and service plans. Supports community of users of Northwestern University Library’s Digital Repository. Develops and implements methodologies for user research to support the NUL Digital Repository. This is a term partially grant funded position ending on 1/15/2017.

To Apply for this positions click here for instructions.

General Information
Position Title:  Repository Community Manager
Job Title:  Repository Community Manager
Division:  Library Technology
Supervisor:  Julie Rudder
Department:  LTD Digital Collections
Percent Full Time:  100%
Status:  Open
Available Positions:  1
Date Posted:  02/17/2015
Job Details

Responsibilities:
1. Responsible for customer relations for Avalon Media System project. Actively seeks input from adopters and potential adopters (CIOs, Associate Deans, Technology managers from academic and cultural heritage institutions) to inform product development for Avalon. Answers technical and service questions, routing to other experts as appropriate. Provides input into the creation and maintenance of test scripts, implementation project plans, roll out communications and training materials. Gathers data for reports, designs and executes surveys as needed and manages analytics and related tools. Provides clear and timely feedback from adopters to Project Directors, Product Owners and team. 2. Responsible for supporting the NUL Repository community of users. Conducts research and gathers user feedback. Develops and delivers technical presentations, educational and training materials. Participates with senior staff to design and implement process for gathering, analyzing and documenting user requirements. Works with developers and product owners to ensure applications and services meet the needs of the NU community. 3. Manages the public face of the Avalon Media System project. Develops blog posts and newsletters, manages social media channels, and contributes to product documentation. Advances strategic conversations with partners, advisory board, adopters, sponsors, etc. 4. Supervises and assigns work for project support staff. 5. Performs other duties as assigned or required.
Required Qualifications:
1. Bachelor of Arts or Sciences degree from an accredited university or the equivalent combination of education, training and experience from which comparable skills can be acquired. 2. Minimum 1 year experience working with repository technologies or digital asset management systems in the context of an academic library or archive.
Preferred Qualifications:
1. MLS, MSIS or equivalent combination of skills and experience in libraries or academic settings. 2. Experience in marketing or communications desirable. 3. Experience working with open-source technology communities. 4. Experience or course work in usability and user research.