Electronic Resources Support Librarian (Yale University, Connecticut)

Description

Position Focus: Under the direction of the Electronic Resources Librarian, the Electronic Resources Support Librarian focuses on establishing and maintaining strong intellectual control over content throughout the life cycle of electronic resources licensed by Yale University Library (YUL). This position supervises a team of staff responsible for maintaining key e-resource systems and workflows. Within a changing and flexible environment, s/he works closely with colleagues and vendors to manage the acquisition and licensing of new electronic resources as well as the renewal of existing subscriptions. Works collaboratively with other librarians and staff to ensure consistent access to library holdings across multiple platforms including the library’s catalog and discovery services. Troubleshoots advanced problem reports. Works closely with the Electronic Resources team and partner departments to ensure efficient access to electronic resources for library users.
Principal Responsibilities
1. Oversees creation and management of accurate data about Yale's electronic content across a variety of systems, including the link resolver and discovery system knowledge base, the Database A-Z list, and the license tracking system.
2. Manages key e-resource life cycle processes such as the management of trial access, tracking licensing data, and the collection of usage statistics for electronic resources purchased or subscribed to by YUL. Recommends and implements improvements to existing tools and workflows.
3. Provides e-resource expertise both internally to library staff and externally to vendors and the larger Yale community.
4. Contributes advanced knowledge to departmental troubleshooting support, resolving access-related problems, responding to reported issues, and working with internal and external partners to fix issues in a timely manner.
5. Takes an active role in Yale University Library's license review process.
6. Stays abreast of emerging trends and best practices related to e-resources.
7. Plays an active role in e-resource related projects and initiatives as assigned.
Required Education and Experience 1. Master's degree from an ALA‐accredited library school. In selected instances, a post‐graduate degree in a related discipline may be required or substituted for a master's degree in library science.
2. The ability to apply the principles that guide the organization of bibliographic information to the organization of electronic resources.
3. An understanding of the best practices for managing the records that track electronic purchases, subscriptions, and licenses.
4. Demonstrated ability working in an integrated library system.
5. Conceptual and practical knowledge of the technologies used to manage and access e-resources.
6. Excellent oral and written communication skills; demonstrated analytical and organizational skills. Demonstrated ability to work both independently and in a team environment.
Yale University assigns ranks to librarian positions based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: http://www.library.yale.edu/about/departments/lhr/rank.html
Required Skill/Ability 1: Qualified individuals new to the library profession are welcome to apply.
Required Skill/Ability 2: Proven understanding of the best practices for managing the records that track electronic purchases, subscriptions, and licenses. Demonstrated ability to apply the principles that guide the organization of bibliographic information to the organization of electronic resources.
Required Skill/Ability 3: Demonstrated ability working in an integrated library system.
Required Skill/Ability 4: Conceptual and practical knowledge of the technologies used to manage and access e-resources.
Required Skill/Ability 5: Excellent oral and written communication skills; demonstrated analytical and organizational skills. Demonstrated ability to work both independently and in a team environment.
Preferred Education, Experience and Skills: Experience working with an electronic resource management tool and an OpenURL resolver, especially ProQuest 360 Suite. Experience troubleshooting e-resource access issues. Knowledge of e-resource licensing. Understanding of access and identity management issues related to the discovery and use of e-resources. Demonstrated ability to effectively supervise and train staff.