Web and User Experience Librarian

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Created: January 27, 2015


Duties & Responsibilities
• In collaboration with the Head of Digital Initiatives and departmental staff, oversees development and support of the Library web site interface and other online services, by applying the principles and best practices of user-centred design
• Works with Library units to research, identify and implement innovative technologies which enhance access to library collections and services including the broad scope of data created through digital scholarship
• Develops and implements standards to ensure a consistent user experience when integrating Library resources and services into university and consortial platforms
• Administers and applies usability and accessibility testing, surveys, usage statistics, performance metrics and stakeholder feedback to evaluate and strategically improve the user experience
• Applies sound project management and prototyping principles to ensure changes are introduced with meaningful consultation, realistic timelines, adequate resourcing and effective communication
• Provides training and support for Library staff involved in online content creation and management
• Maintains working knowledge of online accessibility and metadata standards related to information discovery and dissemination
• Acts as liaison librarian to one or more campus departments or programs, including responsibility for collections, faculty outreach, instruction and reference consultations
• Serves on Library, University, and external committees and participates in scholarly and professional activity


• ALA accredited MLIS or equivalent
• Recent work experience in web design or development using content management systems (Drupal preferred)
• Experience planning and implementing new projects and services
• Familiarity with standards and guidelines for online accessibility, metadata, and with principles and best practices for user-centered web design
• Understanding of tools and methods relevant to evaluation and assessment of digital services and online user experience (e.g. Google Analytics, usability testing)
• Demonstrated experience with search and discovery tools (eg. EDS, Summon, Primo), link resolvers, proxy servers and e-resource management tools.
• Experience with standard web programming languages such as PHP, SQL, HTML5, CSS, JavaScript
• Demonstrated knowledge of and experience in the use of APIs for interface design and service integration.
• Strong analytical, problem solving and troubleshooting skills
• Ability to work independently and to take initiative
• Demonstrated ability to manage a diverse workload and to work in a changing environment
• Experience creating and delivering effective training or instruction
• Demonstrable understanding of current library practice, including collection management, reference and instructional services
• Demonstrated excellent interpersonal, oral and written communication skills, including the ability to work collegially and co-operatively with diverse groups
• Demonstrated public service commitment
• Experience delivering reference service or providing customer support

• Additional graduate degree in a relevant discipline
• Demonstrated professional or scholarly activities
• Work experience in an academic library

Appointment Type & Salary
This is a full time continuing stream appointment.  Salary will be commensurate with experience and academic/professional qualifications. Salary, benefits and terms of employment are governed by the Wilfrid Laurier University Faculty Association Full-Time collective agreement, at http://www.wlufa.ca/wp-content/uploads/2014/06/FT-CA-2011-July-31-2012_2-Final.pdf.

Application Procedure
Submit applications by e-mail in one consolidated file (PDF or Microsoft word format) and include: a letter of application, current curriculum vitae, and the names of three referees with their contact information.

To ensure full consideration, complete applications must be received by Friday, February 27, 2015.

Please email your application to:
Gordon Bertrand,
Associate University Librarian, Information Resources and Scholarly Communication,
Wilfrid Laurier University Library
Email: nwilling@wlu.ca

Employment Equity
Wilfrid Laurier University is committed to employment equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons, and persons of a visible minority.  To obtain a copy of this job posting in an accessible format, please contact Gordon Bertrand.

Although Canadians and permanent residents will be given priority, all qualified candidates, including international candidates, are encouraged to apply. In accordance with the requirements of Human Resources and Skills Development Canada and Immigration Canada the successful applicant will be required to prove they are legally able to work in Canada.

Members of the designated groups must self-identify to be considered for employment equity. Candidates may self-identify, in confidence, to the Associate University Librarian.

Further information on the equity policy can be found at https://www.wlu.ca/page.php?grp_id=2465&p=10545


Published: Tuesday, January 27, 2015 18:00 UTC

Last updated: Tuesday, February 28, 2017 23:42 UTC