Manager of Digital Assets

Description

Reporting to the Head of Collections Information and Access, the Manager, Digital Assets has a pivotal role in cohesively integrating use of an enterprise digital asset management system (DAMS) into all activities related to the museum's ambitious program. Position is key in realizing the roll-out, development, and use of a new system.

The manager oversees the day-to-day administration and use of the digital asset management system, while also working hands-on with assets, data, and the system by directly contributing, organizing, describing, and disseminating assets.

Working collaboratively with staff across the museum, the manager develops and supports sustainable practices around the digital asset lifecycle to ensure the availability and integrity of assets related to the museum and its history, collections, programs, and operations.

ESSENTIAL RESPONSIBILITIES

• Spend significant time with individuals and departments to develop and support good, sustainable practices for the digital asset lifecycle, using the DAMS to its greatest potential, benefitting staff and program:
• Own sustainable procedures for contributing, accessing, and using assets via the system.
• Actively track trends in use and needs, and act accordingly.
• Routinely measure outcomes of practices against objectives.
• Lead user training, support, and advocacy efforts around the system and its contents. Assist users with all aspects of the system.
• Contribute leadership and creativity in developing and supporting projects that use assets and data.
• Ingest, organize, describe, and disseminate assets.
• Manage a full complement of data elements and data values across asset types. Ensure desired level of good data is present for assets in the system.
• In partnership with departments, assist in planning and managing growth of asset collections.
• Liaise with stakeholders to effect successful integration or synchronization of the DAMS with other systems, applications, and repositories.
• Provide day-to-day and long-range administrative oversight of the DAMS.
• Apply project management methodologies for the DAMS and related projects.
• In close partnership with Information Technology, plan system customizations, upgrades, integrations, testing, and maintenance.  Play a key role in vendor communications and management.
• Represent the museum through conference and committee participation, research, and publications.

MINIMUM QUALIFICATIONS

• Education and training: Master's degree in information science or management, museum studies, or equivalent. Knowledge of modern and contemporary art practices. Knowledge of museum purposes, organization, and programs.
• Work experience: Minimum three years recent related experience in an art museum or similar institution.  Demonstrated supervisory experience.
• Skills and abilities: Demonstrated experience with:
• User support and services
• Digital asset lifecycle including: capture, formats and codecs, metadata, color management, file conversion, and dissemination
• Databases, digital asset and collections management systems, web technologies
• Experience with NetXposure DAMS a plus
• Project management
• DAMS development and implementation methodologies
• Proven ability and commitment to working collaboratively and pan-institutionally. Strong leadership skills. Excellent organizational, analytical, and problem solving skills. Ability to work effectively under pressure, with challenging and often simultaneous deadlines. Excellent written, oral, and visual communication proficiencies.

Special Environmental Factors: Close office setting.