Systems & Digital Services Manager

Description

Please post the following position:

To apply applicants should go to: http://www.kaust.edu.sa/employment.html

Job Location

Saudi Arabia

Job Title

Systems & Digital Services Manager

Job Type

Non-Academic

Job Summary

The Manager of Systems and Digital Services provides vision and leadership for information technology system and digital services for the University Library. The Manager guides and oversees all library information systems and applications by managing a department that includes repository services, integrated library system services, web development, and application integration. The Manager is also responsible for identifying and developing new programs and services in response to our community's changing needs and in consideration of technology change and development. S/he also serves as our chief liaison with KAUST's Information Technology office. This position requires excellent communication skills and the ability to manage teams, lead projects, and partner with students, staff, faculty, and corporate partners . The Manager reports to the Library Director and is part of the Library's management team.

Major Responsibilities

- Provides vision and leadership in managing the Library's systems and digital services to support our commitment to innovation, expanded access, and efficiency through the use of technology.

- Participates in the development of a shared vision for the University Library's future that supports the mission of the University and responds to the changing information needs of the KAUST community; participates in system-wide planning, policy development, resource allocation, and personnel management.

- Creates and articulates an evolving technology strategy to support that vision with ongoing input from key stakeholders at all levels of the organization and throughout the University.

- Develops and assesses services and programs in response to this strategy.

- Oversees the management and operations of the systems and digital services department: hires, directly or indirectly supervises and evaluates staff; plans, organizes, prioritizes, and reports on the work of the division; prepares and manages annual budget and identifies resource requirements for short- and long-term needs to ensure adequate services and support.

- Sponsors and/or leads cross-unit functional projects to ensure goals and projects are completed according to scope, timeline and budget.

- Ensures the development of and adherence to IT policies and procedures, service level agreements and other documents that establish and/or maintain an optimal standard of service for IT operations.

- Serves as the Library's liaison with University IT and other technology units on campus; ensures the smooth operation of library systems and coordinates cloud system support and integration with internal and external partners. - Fosters professional development of staff to meet the challenges of a rapidly changing environment; actively supports a workplace culture that values and promotes work-life balance.

- Represents the interests of the University Library in regional and international initiatives; seeks partnerships and collaborative technology opportunities.

- Contributes to and is active in international meetings, conferences, and workshops, reviews professional literature and networks with professional colleagues outside the University to stay informed about technology developments and trends.

- Performs other duties and undertakes special projects as assigned.

Organization

Education

Division

Libraries

Technical Skills

Experienced in information technology, including experience leading and managing information technology operations;

Experience supervising, developing, and mentoring information technology professionals;

- An excellent grasp of advanced information technologies and their application, including an awareness of technological capacities, current developments and trends;

- Detailed knowledge of project management techniques and a demonstrated ability to estimate scope of a project and bring it to completion on time and budget;

- Knowledge of and ability to plan for integration of IT systems and services (departmental and enterprise);

- Ability to effectively communicate technical issues and solutions to a diverse set of stakeholders.

Non-Technical Skills or Attributes

- A flexible, but decisive, approach to problem-solving; demonstrated leadership style that promotes teamwork,

- Multi-channel communications and consensus building;

ability to work independently and as a member of a team;

- Demonstrated commitment to providing outstanding customer service to internal and external constituencies.

Required Education

Required: BA/BS (computer science or related field preferred) or equivalent education and experience.

Preferred: MLS or MLIS degree from an ALA-accredited program and/or advanced degree in subject discipline

Required Experience

Required: Five years of progressively responsible experience in information technology, including experience leading and managing information technology operations; experience supervising, developing, and mentoring information technology professionals; a broad view of library and university technology issues; a flexible, but decisive, approach to problem-solving; demonstrated leadership style that promotes teamwork, multi-channel communications and consensus building; an excellent grasp of advanced information technologies and their application, including an awareness of technological capacities, current developments and trends; detailed knowledge of project management techniques and a demonstrated ability to estimate scope of a project and bring it to completion on time and budget; knowledge of and ability to plan for integration of IT systems and services (departmental and enterprise); ability to effectively communicate technical issues and solutions to a diverse set of stakeholders; ability to work independently and as a member of a team; demonstrated commitment to providing outstanding customer service to internal and external constituencies.

Preferred: Prior experience working in an academic research library, library consortium, or library services organization; prior higher education experience; significant participation in professional associations and/or relevant publications demonstrating leadership in library, university, national and international programs and initiatives; successful record of developing and initiating new programs.

 

 

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