Systems Librarian

Description

NC LIVE, North Carolina's statewide library consortium, is seeking candidates with a passion for helping people find, use, and create information. We need your enthusiasm, ideas, and your unique skills to expand the digital possibilities of the state’s academic and public libraries.

At NC LIVE, your work and ideas will make a difference on a statewide level. If you are looking to join an organization with a track record of success, come join us at NC LIVE and help build the next generation of libraries in North Carolina.

Responsibilities:

As part of a seven-person team of librarians and information technology professionals, the Systems Librarian will provide technical and project leadership for creatively solving shared problems and advancing digital library collections and services across the entire spectrum of libraries in North Carolina. The successful candidate will also find innovative ways to support teammates and contribute to the shared success of NC LIVE. Work is expected to be in the following areas:

Web, Database, and Application Development

• Adapt, integrate and maintain existing database applications, tools and services, including but not limited to a Customer Relationship Management system, a web Content Management System, intranet tools, proxy and authentication services, among others
• Develop new digital library services through an iterative process that emphasizes performance, usability, and sustainability
• Develop/maintain customer-facing tools and back-end services that support ongoing data analysis of consortial content and services and digital library projects
• Identify emerging technologies that have potential for new and improved consortial library services
• Collaborate closely with member librarians and development staff to adapt their locally created tools and services to NC LIVE’s service environment
• Act as the consortium’s liaison to our network service provider (MCNC), facilitating the development, maintenance, and management of server infrastructure.
• Manage and contribute to organizational projects using standard project management processes
• Provide oversight and direction to NC LIVE’s procurement, optimization, and use of descriptive metadata

Customer Support

• Act as technical expert for staff who advocate on behalf of member libraries with service providers and partners
• Monitor and facilitate the resolution process of technical issues related to NC LIVE sponsored content and services
• Provide consulting services to member libraries in areas of expertise
• Build relationships with vendors to ensure the best match of service to organizational needs
• Support and facilitate the Advisory Committees by helping them set priorities, evaluate service, and formulate recommended processes and guidelines

Qualifications  

Required:

• ALA-accredited MLS/MIS, or equivalent advanced degree in a related field, such as information science or computer science.
• Experience developing or integrating tools with database-driven systems, such as content management and customer relations management systems
• Familiarity with current digital library technologies, standards, and best practices
• Familiarity with Unix/Linux environments
• Familiarity and experience with open source programming languages, including PHP
• Database development experience with relational databases such as mySQL
• Demonstrated ability to effectively listen, speak, write, and otherwise communicate with colleagues and customers in ways that build confidence and satisfaction with individual and organizational performance
• Demonstrated ability to provide technology assistance to non-technical colleagues
• Ability to lead, collaborate, and excel in a team environment

Preferred:

• Previous experience in a library, educational institution, or other knowledge-based organization
• Previous experience with Drupal, SugarCRM
• Experience with XML technologies and relevant metadata standards
• Experience with APIs and/or search engine technologies
• Prior experience troubleshooting Unix-based applications and packages
• Knowledge of user-centered design processes
• Experience working with vendors and managing service level agreements
• Experience working with descriptive metadata

Apply today via the NC State University Jobs Portal