Academic Technology Consultant

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Created: April 21, 2014


You: An inspired IT support professional who wants to help improve higher education, by providing stellar technology support to faculty.

Us: The Educational Technologies Group at Dartmouth – a team of academic technology consultants and instructional designers, working together to support our faculty and their teaching.

What you’ll be doing:
  • Provide general hardware and software support to faculty in the Sciences – ranges from identifying and recommending solutions to troubleshooting
  • Support OS X, Windows, iOS, general productivity applications, educational applications (blogs, wikis, course management system…)
  • Be ready to answer or research questions ranging from the routine to the very, very specialized (software for very unusual lab equipment)
  • Represent your faculty and their computing needs
  • Work closely and collaboratively with other team members to ensure a seamless support experience
  • Build strong relationships with faculty
You’ll be right for this position if you:
  • have skills and experience in technology user support
  • enjoy working in a team, and sharing what you know
  • love working with people and helping them learn and navigate problems
  • have excellent communication skills
  • can quickly learn new and old technologies, and love doing so
  • have enthusiasm for education, learning, change
  • are always on the lookout for the latest and greatest in tech
  • feel flattered if someone calls you a geek
Work environment:
  • A meaningful mission: Higher education
  • A great team of colleagues who have each other’s back
  • A really nice office in our Sciences library. Windows!
  • Great opportunities for growth and professional development
  • Outdoors recreation opportunities galore right in your backyard
  • 2.5 hours to Boston, 3 to Montreal
  • Excellent benefits


Published: Monday, April 21, 2014 19:48 UTC

Last updated: Tuesday, February 28, 2017 23:43 UTC