Supervisory Information Technology Specialist

Description

The incumbent of this position reports to the Chief of Web Services in The Office of Strategic Initiatives. The incumbent supervises approximately 4 to 10 information technology specialists working in one of the three sub-teams in Web Services. The sub-teams include the Project Management & Quality Assurance Team, Technical Development Team, User Experience Team, Web Policy and Web Metrics. This position is located in the Office of Strategic Initiatives (OSI).
The position description number for this position is 13319.

This position has no promotion potential. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

KEY REQUIREMENTS

DUTIES:
Performs the administrative and management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff which are clearly communicated through the formal employee performance management system. Observes workers' performance and demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters.

Administers and manages information technology (IT) projects for major office or program issues of broad impact. Conceives and implements new initiatives and projects to strengthen, facilitate, and integrate programs. Undertakes or participates in special projects, ongoing analyses, investigations and initiatives that have high priority for senior-level management. This may involve producing complex analyses and written reports; organizing special committees, workshops, and other gatherings; initiating program reviews; developing or fostering cross-agency activities. 

Provides expert technical advice for the implementation, maintenance, enhancement, and coordination of online systems and Web site(s) on the Internet. Coordinates and participates in the planning, design, development, testing, and implementation of organizational Web site(s). Manages internal and external Web sites to optimize communication with clientele.

QUALIFICATIONS REQUIRED:
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

• Ability to lead people and manage a diverse workforce. **
• Knowledge of web technology and services. **
• Ability to develop and maintain web sites. **
• Knowledge of the principles, methods, and techniques of IT Project Management processes in support of web site design and development.
• Ability to plan and execute work.
• Ability to analyze organizational and operational problems and develop solutions.
• Ability to communicate in writing.

The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: http://www.loc.gov/hr/employment/uploads/loc_supervisor_core_competencies.pdf.