Principal Storage Architect

Ann Arbor
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Created: March 17, 2014


 ProQuest is seeking a Principal Storage Engineer.

ProQuest’s storage ecosystem includes enterprise class arrays from EMC, NetApp, and SUN.  We operate in a large multi-protocol, heterogeneous operating system environment in data centers located throughout the continental US and Europe and leverage cloud based storage as needed.  Enterprise Storage at ProQuest is a multi-site, mission-critical endeavor directly in line with revenue-generation and a large percentage of the overall IT spend.

Under the direction of the Infrastructure Engineering Manager, the candidate leads a talented team of storage administrators, manages vendor relationships, and oversees storage solutions design and specification, installation, provisioning, troubleshooting and reporting.

We seek candidates with extensive, proven experience driving standards based deployments and managing storage in a multi-data center, multi-vendor, multi-protocol environment.  Extensive experience with storage design and specification, installation planning and execution, routine maintenance activity and scheduling and troubleshooting storage performance is required for this position.

The candidate will be responsible for the development of the service catalog for the storage team, managing service delivery, and continuous improvement.  In addition, the candidate will coordinate and supervise functional resources, engage in problem analysis, provide comprehensive reporting and metrics for storage utilization/performance and regularly communicate progress and needs to internal and external teams.  The candidate will mentor and be a role model for less senior staff.

Some of what you'll be doing:

Responsible for a global, multi-petabyte storage infrastructure comprised of EMC, NetApp and SUN storage solutions.  Authority to act within budget and change control parameters
Leads a team of two Senior Storage Administrators, provides technical direction as well as limited supervisory functions
Develops and maintains cooperative and collaborative relationships with systems engineering, software development and network teams
Develops and integrates mature storage administration and engineering processes that insure the continuous availability and efficient utilization of the storage infrastructure
Insures that storage deliverables are understood, acknowledged, funded, coordinated with upstream and downstream teams, built and delivered on-time for all new initiatives and organic growth
Regularly reviews and reports storage capacity and growth and forecasts storage spend
Regularly reviews and reports storage performance metrics and tracks trends
Forecasts storage spend based on performance requirements
Leads storage intensive projects for the larger IT Infrastructure Engineering team
Insures that adequate systems monitoring is in-place and that alerting and reporting integrates in to other technical teams and centralized monitoring systems.
Acts as the Change Control gatekeeper for storage
Fully documents all aspects of systems including system design and dependencies, change history, problem history, backup, restore and disaster recovery procedures and maintenance policies
Continues to increase expertise by staying current with industry trends, evolutionary and revolutionary storage platforms and technologies through technical journals, professional affiliations, vendor training and on-going education
Coordinates internal and external resources, often under pressure and during off-hours, to resolve technical problems which result in system downtime or degraded service
Perform other related duties as assigned
What you'll need to be successful:

10+ years of SAN Storage Management experience (EMC Symmetrix, EMC Clariion)
10+ years experience supporting and managing storage in a 24x7 online production environment.
10+ years of NAS Storage Management experience (NetApp or other)
7+ years experience supporting modern/current UNIX/Linux/Windows operating systems (Solaris/Red Hat EL/Windows Server 2003/8)
Bachelor’s Degree or equivalent experience - Computer Science, Telecommunications, Management Information Systems or related fields
Expert in all aspects of storage administration (design and specification, installation, provisioning, day-to-day management, fault isolation, performance tuning)
Expertise in all of the following:  TCP/IP, UDP, NFS, iSCSI, CIFS, NAS, Enterprise Storage Arrays, RAID, Data Replication, Fiber Channel Protocol
Hands on experience and expertise with EMC DMX (or V-MAX) class arrays, NetApp filers, SUN Thumper/Thor storage systems/servers, Veritas VxFS/VCS
Strong proficiency with the following software packages: Navisphere; NaviCLI; EMC Power Path; ECC:San Manager; ECC:Performance Manager; ECC:Storage Scope; symcli; symconfigure; symsnap, etc
Strong proficiency with the following software packages:DFM; NetApp FilverView; Data Protection Manager, Snap Manager
ECC:WLA/Performance Manager; ECC:Storage Scope; symcli; symconfigure; symsnap, etc
Demonstrated experience in design, configuration , management and troubleshooting for RDF and Mirrorview including synchronous, asynchronous, and adaptive copy modes
Expertise with at least one scripting or programming language, prefer expertise with Perl or Python
Expertise with developing in house tools to automate problem detection, simplify repetitive tasks, and consolidate multiple information sources to aid in troubleshooting and fault detection/isolation.
Shell scripting skills: ksh or bash
3+ years in a leadership role providing 24 x 7 on-call support for highly complex distributed systems consisting of multi-tier client server applications, relational databases, Intel/SPARC based servers, SAN and NAS connectivity and network components
Ability to coordinate project oriented and interrupt driven activity simultaneously.
Ability to work effectively within and across department boundaries
Excellent interpersonal, verbal and written and presentation skills
Bonus Points:
Advanced vendor certification training in one or more of the technologies supported
Professional certification with at least one of: EMC, RedHat, NetApp, or Sun Microsystems

Here’s what you want to know about ProQuest:
Fantastic people:  Where smart is the norm and unique is welcome
Fun location: Restaurants all around, within walking distance to Briarwood Mall, and approximately 3 miles from Downtown Ann Arbor
Great benefits:   On-site events, flexible scheduling and wellness programs, plus Bike to work benefits
Awesome office environment:  Nice office, jeans are the norm and unlimited complimentary coffee and tea for the caffeine craved
Amazing company:  Annual compensation reviews, generous bonuses, along with being voted as one of the Top Places to Work by Detroit Free Press, three years in a row!

About ProQuest

ProQuest connects people with vetted, reliable information. We provide seamless access to and navigation of more than 125 billion digital pages of the world's scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts, literature, and social science to general reference, business, science, technology, and medicine. The company is currently rolling out the all-new ProQuest® platform, which moves beyond navigation to empower researchers to use, create, and share content—accelerating research productivity.

If this position isn’t quite your fit, check out our other positions posted on our “Career” page under About Us.  ProQuest’s corporate office is located in Ann Arbor, MI.

Last updated: Tuesday, February 28, 2017 23:43 UTC