Integrated Library System (ILS) Analyst

Description

  The Public Library of Cincinnati & Hamilton County is inviting applications for the position of ILS Analyst within its four-member ILS Department.
Interested applicants should apply online at http://www.cincinnatilibrary.org/info/employment.asp.

Integrated Library System (ILS) Analyst

Tracking Code
1066-133

Job Description
• Performs ongoing development and support for the integrated library system (ILS) including: analyzing processes, problem resolution, recommending solutions, system testing, and implementing service changes.
• Works with library staff to determine system customizations and workflows based on customer needs and process improvement. Makes new recommendations or modifies existing configurations based on analysis and decision-making to ensure the effective delivery of library services.
• Troubleshoots and/or develops interfaces for the integration of system data with third-party or locally developed application systems.
• Creates reports of system data, performs integrity checks on system functions, and safeguards quality of system data.
• Leads projects utilizing standard project management skills: work plans, charters, risk management, budget management, conducting meetings, documentation, etc.
• Develops specifications for systems including: system narratives, data elements, data gathering and verification techniques/methods, accounting and auditing controls, block diagrams, flow charts, decision tables, input-output requirements, etc.
• Works with software vendor to ensure problems are reported and solutions are being actively sought.
• Writes status reports, problem reports, procedures, and detailed documentation of system processes.
• Cooperates with team members to resolve problems and achieve goals.
• Effectively presents ideas and acts as a facilitator for staff committees to monitor and provide feedback on the ILS.
• Provides Computer Services Help Desk Support for ILS issues as needed.
• Regular and reliable attendance is required.

Required Skills
• Two or more years’ experience in systems analysis, design, testing, and troubleshooting.
• Evidence of advanced analytical and problem-solving skills to construct logical and innovative solutions to complex technical problems.
• Self-starter with an intellectual curiosity to investigate new solutions on own.
• Knowledge of database architecture, record structure, and Boolean logic in creating queries.
• Ability to effectively manage multiple projects concurrently.
• Demonstrated ability to work both independently and in a team environment.
• Effective oral and written communication skills with a customer service focus, including the ability to communicate with staff having a wide range of technical abilities.
• Strong attention to detail and organizational/project management skills.
• Demonstrated knowledge and understanding of library principles, practices, and techniques.
• Evidence of creative contributions and accomplishments.

Preferred Qualifications:
• Experience administering an integrated library system, preferably Innovative Interfaces Sierra, and web discovery platforms.
• Experience with relational database querying (SQL) and standard web technologies (HTML/CSS/XML/JavaScript).
• Project management experience or leadership experience within a committee environment.
• Knowledge of specific library functions and bibliographic/MARC record structure.
• Proven expertise and advanced troubleshooting experience in supporting the library functions of circulation, cataloging, acquisitions, serials, and associated public-facing discovery products.

Job Location
Cincinnati, Ohio, United States

Position Type
Full-Time/Regular

Education
Bachelor’s Degree in Information Systems or an equivalent combination of education and experience. MLS is desirable.

Hours
40 Hours per week, including weekends and evenings.

Salary
Grade K: $51,604.80 - $77,396.80 per year


Questions may be addressed to:
Vicki Meehan, ILS Manager
vicki.meehan@cincinnatilibrary.org
Do not send applications to this address. Applications will be accepted only via the library’s online job application system accessed via http://www.cincinnatilibrary.org/info/employment.asp.