Systems Integration Specialist

Milwaukee
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Created: June 15, 2016

Description

The SWITCH Library Consortium in Milwaukee, Wisconsin, is currently seeking to fill a full time position with a candidate possessing strong technical skills to serve as the systems administrator for the organization and oversee the library system shared by its eight member libraries. The individual will have a desire to learn and grow with SWITCH; and an ability to work in a collaborative service environment.

 

POSITION SUMMARY:      The Systems Integration Specialist provides network and overall technical support of a small consortium’s library systems to keep them at peak operating effectiveness and reliability. In addition, the Systems Integration Specialist acts as technical consultant and collaborator to member institutions in their development and use of library related information technologies. The position requires an individual capable of interfacing with on-site servers, customizing database elements, integrating connected applications, generating code or writing applications for small projects; and handling web design and content management for organizational sites. Also important to this position is involvement in regular report writing against a shared library database and office operations tasks in collaboration with the Consortium & Learning Coordinator.

REPORTS TO:     Consortium & Learning Coordinator
 

POSITION RESPONSIBILITIES:

Systems administration & maintenance:
--Maintains the organization’s network operations and an internal DNS;
--Manages the on-site Linux servers used for data storage, file-sharing and application development;
--Troubleshoots, updates, and installs software as needed for the organization’s hardware;
--Performs scripting, programming, application development for integrated functions and services;
--Handles the addition and upkeep of institutional IP addresses;
--Responsible for proxy configuration and the maintenance of remote access management software;
--Deploys open source applications for in house servers and on a virtual server environment;
--Responsible for emergency outage procedures and disaster recovery planning;
--Maintains the organization’s web security certificates and stays informed about the managed firewall
service it subscribes to;
--Oversees remote system backups;
--Works with and exports data from remote usage or tracking logs;
--Serves as the technical representative to WiscNet, the organization’s vendor for networking services;

Lead day-to-day system operations and shared database support:
--Directs operations and configuration for a self-hosted, open source library automation system (Koha)
--Communicates regularly with the consortium’s support vendors to ensure reliability and performance of library system software and to troubleshoot tickets;
--Works closely with library personnel to identify, prioritize and implement needed improvements for the
integrated library system (ILS);
--Routinely loads and exports records of all types into and out of the ILS;
--Compiles and interprets statistics and prepares reports for member libraries;
--Generates code or writes applications for small projects;
--Manages the circulation parameters for member libraries;
--Leads library system software upgrades and bug testing;
--Periodically inventories consortium hardware and equipment;
--Manages SWITCH’s shared communications tools including Office 365 email; SWITCH mailing lists, and Wordpress server maintenance;
--Assists in the set up and maintenance of web-based library resources including an openURL link resolver;
--Updating passwords and staff authorizations
--Responsible for the desktop environment of two office computers;
--Technical collaboration with consortium tech support;

General:
--Communicates effectively and courteously with library personnel and any committee;
--Shares in the responsibility of researching products and providing end-user software support;
--Attends staff meetings and professional conferences;
--Holds an interest in continuous improvement of technical skills & emerging information technologies;
--Remains involved in professional organizations on a state, regional, and/or national level;
--Participates in strategic planning and budget input as it relates to technology services;
--Performs other reasonable duties as assigned;

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
--Minimum of 2 years of programming experience in at least one major scripting language (PERL, PHP, Python);
--Minimum of two years of experience with UNIX/Linux systems administration skills, including command line experience;
--Excellent understanding of TCP/IP;
--Knowledge of NAT and DNS administration;
--Experience writing SQL queries;
--Experience with version control software (e.g., Git, SVN);
--Ability to configure Apache;
--Demonstrated experience with open source software;
--Familiarity with integrated library systems or other transaction based database management systems; --Ability to work both independently and collaboratively with staff, faculty, students and/or IT professionals;
--Ability to coordinate multiple projects and adjust to priorities as needed; --Demonstrated service orientation and customer service experience; --Strong interpersonal skills; --Excellent verbal and written communication skills;
--Knowledge of HTML, Javascript, CSS and familiarity of Web standards and accessibility issues;
--Ability to proactively increase skillset in response to new technologies

PREFERRED KNOWLEDGE, SKILLS & ABILITIES:
--Demonstrated PERL programming experience;
--Experience with Ubuntu/Debian command line;
--Demonstrated experience in database management and advanced knowledge of MySQL; --Knowledge of web development frameworks such as Bootstrap, JQuery, or SASS/LESS or XSLT, a styling language for XML;
--Familiarity with authentication software such as Shibboleth and LDAP, especially in a multi-organizational environment;
--Multiple commits to open source software using Git version control software;
--Experience with ElasticSearch, particularly in managing indexes;
--Experience with Wordpress;
--Familiarity with library applications such as OpenURL link resolvers and standards like z39.50;
--Ability to research products ;
--Working experience with Koha open source library system;
--Knowledge of MARC21 formats for bibliographic and authority data; --Familiarity with a library cataloging utility such as OCLC;
--Proficient in structured data formats (XML, JSON);
--Familiarity with institutional repositories;

QUALIFICATIONS:
--A bachelor’s degree in Computer Science or a terminal degree in Library and Information Science, Information Technology or Information Management area (master’s degree preferred).

--Experience in a library or higher education environment & familiarity with their technologies.

SALARY:
--Mid $40,000 range.  Actual salary will reflect the candidate’s experience and credentials.

A criminal background check is required prior to employment.

TO APPLY:
Please submit the following materials via email to Jennifer Schmidt, jschmidt@switchinc.org (Subject Line: Systems Integration Specialist).

Applications received by July 13, 2016 will receive first consideration.

• Letter of interest addressing qualifications and experience
• Resume
• Three professional references
• Your salary expectations

SWITCH, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Published: Wednesday, June 15, 2016 19:22 UTC


Last updated: Tuesday, February 28, 2017 23:40 UTC